Privacy Policy

In compliance with the Personal Data Protection Act 2010 and its regulations, this notice is circulated to all our customers and/or potential customers. This Notice will inform you of your rights regarding your personal data that has been and/or will be received and processed by us.

Collection and Processing of Personal Data

We collect and process your personal data in the course of your dealings with MyPeople (Company No. 1326895-X), its subsidiaries, affiliates, associated companies, and jointly controlled entities (collectively “MyPeople”, “we”, “us” or “our”). Your personal data enables us to provide our services efficiently.

Description of Personal Data

Personal Data means information about you from which you are identifiable, including but not limited to your name, identification card number, birth certificate number, passport number, nationality, address, telephone number, bank details, credit card details, race, gender, date of birth, marital status, resident status, education background, financial background, personal interests, email address, your occupation, and any information provided by you in registration forms, application forms, or other similar forms. This also includes sensitive personal data such as health information and religious beliefs.

The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, we may not be able to process it for the purposes outlined below.

Purpose of Collecting and Processing Personal Data

We collect and process your personal data for the following purposes:

Agreements and Arrangements: Entering into necessary agreements and contracts, conducting credit assessments, collecting outstanding payments, delivering notices and documents, and performing other obligations under the agreements.
Services and Products: Implementing and monitoring bookings, sharing data with partners to carry out services, presenting content effectively, providing requested information, fulfilling contractual obligations, notifying about service changes, improving services, and for marketing purposes.
Safety and Security: Ensuring safety and security of our services and users, verifying identities, preventing fraud or unsafe activities, monitoring compliance with terms and conditions, and detecting and preventing crime.
Customer Support: Resolving customer support issues, investigating concerns, improving customer support responses, and informing you about steps taken to resolve issues.
Research and Development: Using data for testing, research, analysis, and product development, understanding and analyzing user needs and preferences, and developing new features.
Legal Purposes: Investigating and resolving claims or disputes, complying with legal requirements, enforcing terms of service, and protecting our rights or property.

Sources of Personal Data

We collect your personal data from various sources, including:

Forms you fill up (registration, application, etc.)
Information provided as a vendor or service provider
Social media interactions
Participation in contests or events
Surveys and demographic information
Normal operation of our Apps, Websites, and Services
Referral programs
Business partners, payment providers, vendors
Publicly available data
Governmental sources
Marketing services providers

Disclosure of Personal Data

We may disclose your personal data to the following categories of third parties:

Business Partners: Including online business affiliates, retailers, distributors, agents, and merchants.
Service Providers: Sub-contractors, payment processors, background check providers, cloud storage providers, marketing partners, data analytics providers, research partners, insurance and financing partners.
Legal and Government Authorities: Legal advisors, law enforcement officials, governmental authorities, and other third parties as required by law.

Your Obligations

It is obligatory for you to provide your personal data accurately. Failure to do so may result in our inability to process your data for the stated purposes, leading to the termination of our relationship.

Your Rights

You have the following rights regarding your personal data:

Access: Request access to your personal data.
Correction: Request correction of inaccurate, incomplete, or outdated data.
Limitation: Limit processing of your personal data, including withdrawing consent for direct marketing purposes.

Contact for Inquiries and Complaints

If you intend to exercise your rights or make inquiries or complaints regarding your personal data, you may contact us at:

Email: support@mypeople.com.my
Contact Number: +60 16-626 1271

Retention of Personal Data

We retain your personal data for as long as necessary to provide our services or as required by law. Once it is no longer needed, we take steps to prevent access or use of such data for any purpose other than compliance with this policy or safety, security, fraud prevention, and detection.

Amendments and Updates

This Privacy Policy is effective as of 3rd July 2024. We may modify, update, or amend the terms of this Policy at any time by placing the updated Policy on our website. Your continued use of our services signifies your acceptance of the changes.

International Transfers and Personal Data

Your personal data may be transferred to and processed in countries other than your home country. By using our services, you consent to the transfer of your data to other countries.

This Privacy Policy was last updated on 4th July 2024.