top of page

Terms & Conditions

Welcome to MyPeople. These terms and conditions outline the rules and regulations for the use of MyPeople's website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use MyPeople's website if you do not accept all of the terms and conditions stated on this page.

Introduction

These Terms and Conditions ("Terms") apply to your access and use of the MyPeople website ("Website") and related services ("Services"). By accessing or using our Website or Services, you agree to be bound by these Terms.

Definitions

  • "We," "us," "our," and "MyPeople" refer to MyPeople, its subsidiaries, affiliates, and associated companies.

  • "You," "your," and "user" refer to the person accessing or using our Website or Services.

  • "Services" refer to the services provided by MyPeople, including but not limited to hiring maids, security guards, and expatriates.

Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not use our Services in any way that:

​

  • Violates any applicable local, national, or international law or regulation.

  • Is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

  • Harms or attempts to harm minors in any way.

  • Transmits, or procures the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).

  • Transmits any data, sends or uploads any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

Account Registration

To access certain features of our Services, you may be required to create an account. You must provide accurate, current, and complete information during the registration process and update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

User Responsibilities

You are responsible for:

  • Ensuring that all information you provide to us is accurate and up to date.

  • Maintaining the security and confidentiality of your account.

  • All activities that occur under your account.

  • Complying with all applicable laws and regulations.

Service Providers

MyPeople acts as an intermediary between users and service providers. We do not employ service providers directly and are not responsible for the services provided by them. You acknowledge and agree that any contractual relationship or transaction you enter into with a service provider is between you and the service provider and that we are not a party to such agreements.

Payment Terms

All payments made through our Website are processed by third-party payment processors. By making a payment, you agree to the terms and conditions of the payment processor. We are not responsible for any issues or disputes arising from the payment process.

Cancellation and Refunds

Cancellation and refund policies are determined by the individual service providers. Please refer to the terms and conditions of the specific service provider for their policies on cancellations and refunds.

Intellectual Property Rights

Unless otherwise stated, MyPeople and/or its licensors own the intellectual property rights for all material on MyPeople. All intellectual property rights are reserved. You may view and/or print pages from this website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from this website.

  • Sell, rent, or sub-license material from this website.

  • Reproduce, duplicate, or copy material from this website.

  • Redistribute content from MyPeople (unless content is specifically made for redistribution).

Limitation of Liability

To the fullest extent permitted by law, MyPeople shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our Services.

  • Any unauthorized access to or use of our servers and/or any personal information stored therein.

  • Any interruption or cessation of transmission to or from our Services.

  • Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Services by any third party.

  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our Services.

Indemnification

You agree to defend, indemnify, and hold harmless MyPeople, its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, actions, or demands, liabilities, and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the Services or your violation of these Terms.

Changes to Terms

We reserve the right to modify these Terms at any time by posting the revised Terms on the Website. Your continued use of the Website or Services following the posting of the revised Terms means that you accept and agree to the changes.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@mypeople.com.my
Phone Number: +60 16-626 1271

bottom of page